A little help with everyday enquiries.
An AI chat agent can answer common questions and collect contact details while you’re busy or away from the phone.
Start with the questions you hear most
Do you cover this suburb? What services do you offer? How do I request a quote? We use your business information to set up answers to questions like these.
We agree on what the agent can handle and when it should ask a person to step in.
What we can set up
- A chat agent on your website
- Answers based on your services, area and approved information
- Enquiry details for you to follow up
- Draft replies to reviews for you to check
- Quote reminders, with wording and timing agreed with you
You still need to check the work
AI can misunderstand a question or give an incorrect answer. We test the setup, set limits and review conversations so problems can be addressed. Binding quotes and decisions that need your judgement stay with you.
Keeping it useful
When your prices, hours or services change, the agent’s information needs updating too. We’ll agree on who handles that and how you’ll review enquiries.
A few common questions
How does it learn about my business?
We gather the information you want it to use, including services, service areas and common questions. You review that information before launch.
Can it handle bookings?
That depends on the booking system and the integration. We’ll confirm what’s possible before including it in the scope.
Will it replace answering the phone?
It can help with routine questions and after-hours enquiries. Customers with more involved questions will still need to speak with you.
Want to talk it through?
Book a free call and tell us what you need help with.
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